📦 Terms & Conditions1️⃣ Order Processing & ShippingWe receive 500+ orders daily and work hard to process every order as quickly as possible. 📍 Inside Tamil Nadu (ST Courier). Packing & Dispatch: Within 24 working hours. Delivery: 1–3 working days. Tracking Update: Tracking will be updated on the website within 48 working hours. 📍 Outside Tamil Nadu (India Post). Packing: Within 24 working hours. Dispatch: Within a maximum of 48 working hours. Delivery: 2–10 working days, depending on your location. Tracking Update: Tracking will be updated on the website within 48 working hours.📌 Important NotesDelivery timelines are approximate and may vary depending on your location.Delays may occur due to weather conditions, public holidays, natural calamities, or other unforeseen circumstances faced by the courier service.Once the parcel has been handed over to the courier, delivery is completely under the courier's control. We are not responsible for transit delays.Please allow the estimated delivery time before contacting us regarding your shipment. 2️⃣ Claim PolicyEvery order is checked through 3 levels of quality inspection before dispatch.Any claim for missing, damaged, or incorrect items will be accepted only if a clear, uncut 360° parcel opening video is provided.The video must clearly show:The sealed parcel from all sides before opening.The shipping label.Continuous opening of the parcel without any cuts or edits.All items received.The empty package at the end.Claims without a complete uncut opening video will not be accepted under any circumstances. 3️⃣ Returns, Exchanges & CancellationsNo refunds are provided.No order cancellations are accepted before or after dispatch or delivery.We do not have a return policy.Size Exchange OnlyWe provide exchanges only if there is a size issue.Exchange conditions:Customers must courier the product back to us at their own expense.We do not arrange courier pickup for exchanges.Customers must bear both the return courier charges and the replacement shipping charges.The replacement will be processed only after the returned product passes our quality inspection.Please refer to the size chart carefully before placing your order.Please Note: We do not provide exchanges or returns based on personal preferences regarding fabric, colour shade, fit, or quality expectations. Product colours may vary slightly due to lighting, photography, and screen settings. 4️⃣ Customer Support📱 WhatsApp: 8660352021🚫 No phone calls will be attended.Please contact us only through WhatsApp messages. This helps us respond efficiently and maintain a proper record of customer queries.⏰ Support Hours: Monday to Saturday, 10:00 AM – 5:00 PM (Closed on Sundays)Please avoid sending repeated messages. We respond to all WhatsApp messages in the order they are received during working hours.
